goodwill

/gud'wil/
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goodwill

The community center runs on the goodwill of its volunteers.

Definition

Noun: 1. A friendly, helpful, or cooperative feeling or attitude; benevolence. This refers to a general disposition of kindness, compassion, and a desire for positive outcomes for others. 2. (Business/Commerce) The established reputation and customer loyalty of a business, considered as a valuable asset. This is the positive perception and relationship a company has with its customers, suppliers, and the community, which contributes to its ongoing value. 3. (Accounting) An intangible asset on a company's balance sheet representing the value of its acquired reputation, brand name, customer base, and other non-physical advantages. This is the monetary value assigned when a company is purchased for more than the fair market value of its net tangible assets.

Examples of Usage
  • General Attitude:

    • The two nations signed the treaty in a spirit of goodwill.
    • She volunteered her time out of pure goodwill.
    • A goodwill gesture can help resolve conflicts.
  • Business/Commerce:

    • The store has built up a lot of goodwill in the local community over the years.
    • Losing customer goodwill can be more damaging than a financial loss.
  • Accounting:

    • The purchase price included a significant amount for goodwill, reflecting the brand's strong reputation.
    • The company's balance sheet lists goodwill as an intangible asset.
Advanced Usage
  • "In goodwill" / "As a gesture of goodwill": Used to describe an action done to show friendly intention, often to improve a relationship or situation.
    • The airline offered vouchers to all passengers as a gesture of goodwill after the delay.
Variants and Related Words
  • Goodwill ambassador: A person who acts as an unofficial representative to promote the ideals or image of an organization, country, or cause.
    • The actress serves as a goodwill ambassador for the UN.
Synonyms
  • Benevolence: The quality of being well-meaning; kindness.
  • Friendliness: The quality of being friendly; affability.
  • Favor: Approval, support, or liking for someone or something.
  • (Business) Intangible asset / Brand value: Non-physical assets that contribute to a company's worth.
Related Phrases
  • Goodwill tour: A journey, often by a diplomat or celebrity, intended to create a favorable impression.
    • The president embarked on a goodwill tour of the region.
  • Goodwill hunting: (A pun on the phrase "goodwill hunting," popularized by a film title) Informally, it can refer to shopping at thrift stores like Goodwill, but this is not a standard phrasal verb of the word itself.
goodwill

The community center runs on the goodwill of its volunteers.

Noun
  1. a disposition to kindness and compassion
    • the victor's grace in treating the vanquished
  2. the friendly hope that something will succeed
  3. (accounting) an intangible asset valued according to the advantage or reputation a business has acquired (over and above its tangible assets)

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