conciliate
The manager conciliates the upset customer with a sincere apology and a replacement product.
- Verb:
- To make compatible; to reconcile: To bring into agreement or harmony, especially when there are differences or conflicts.
- To placate or pacify; to gain the goodwill of: To overcome the distrust or hostility of someone, making them calmer or more friendly.
- To reconcile people in conflict; to mediate: To act as a peacemaker between opposing parties.
To make compatible:
- The diplomat tried to conciliate the two conflicting clauses in the treaty.
- His role was to conciliate the new evidence with the established historical narrative.
To placate or gain goodwill:
- The manager conciliated the upset client with a sincere apology and a refund.
- Offering a compromise was the best way to conciliate the opposing faction.
To mediate or reconcile people:
- A neutral third party was brought in to conciliate between the labor union and management.
"To conciliate differences": To resolve disagreements or opposing views.
- The committee's purpose is to conciliate differences in opinion among the members.
"A conciliatory tone/gesture": An action or manner intended to placate someone or show a willingness to agree. (Note: This uses the adjective form 'conciliatory', derived from 'conciliate').
- He adopted a conciliatory tone to ease the tensions in the room.
Conciliator (n): A person who conciliates; a mediator or peacemaker.
- She acted as a conciliator in the dispute.
Conciliatory (adj): Intended or likely to placate or pacify.
- They made a conciliatory offer to end the strike.
Conciliation (n): The action of mediating or reconciling a dispute.
- The process of conciliation prevented the case from going to court.
- Reconcile: To restore friendly relations or to make compatible.
- Placate: To make someone less angry or hostile.
- Mollify: To appease the anger or anxiety of someone.
- Pacify: To bring peace, especially by calming or subduing.
- Appease: To pacify or placate by acceding to demands.
- Antagonize: To cause someone to become hostile.
- Provoke: To stimulate or incite anger or conflict.
- Alienate: To cause someone to feel isolated or estranged.
"To conciliate public opinion": To gain public favor or approval, often after a controversy.
- The mayor's public address was an attempt to conciliate public opinion after the scandal.
"A spirit of conciliation": An attitude or approach focused on making peace and finding agreement.
- Successful negotiations require a spirit of conciliation from all sides.
The manager conciliates the upset customer with a sincere apology and a replacement product.
- make (one thing) compatible with (another)
- The scientists had to accommodate the new results with the existing theories
- come to terms
- After some discussion we finally made up
- cause to be more favorably inclined; gain the good will of
- She managed to mollify the angry customer